IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.
Smart fish swim in schools®
You may be our next great Assistant Manager at SafeSplash Voorhees!
Job Summary
We are seeking a dynamic and energetic Assistant Manager to help lead the daily operations of SafeSplash Swim School Voorhees. In this role, you will support the General Manager, lead a team of swim instructors and front desk staff, ensure exceptional customer service, and maintain a safe, welcoming environment for every family we serve. This is a hands-on leadership role for someone who is passionate about working with kids and families, excited to coach a team, and ready to grow into greater responsibility over time.
Responsibilities
- Support the General Manager in the day-to-day operation of the swim school, including class schedules, instructor assignments, and guest services
- Lead and motivate swim instructors and front desk staff, providing training, guidance, and performance feedback to foster a positive team culture
- Recruit, interview, onboard, and schedule team members to ensure strong coverage during peak evening and weekend hours
- Deliver outstanding customer service by addressing parent and guest inquiries, resolving concerns promptly, and ensuring a great experience for every family
- Enforce safety protocols and emergency procedures on deck and throughout the facility to guarantee guest and staff safety at all times
- Support student progression tracking, class placements, and make-up scheduling
- Assist with payroll prep, timekeeping, and general administrative follow-through
- Handle billing inquiries and manage point-of-sale and scheduling systems accurately
- Maintain accurate records including attendance logs, incident reports, and operational notes for management review
- Help manage retail inventory, ordering, and facility readiness
- Manage the swim school’s social media presence by creating and scheduling engaging content across platforms (Facebook, Instagram, etc.) that highlights student milestones, promotions, and community stories to drive enrollment and brand awareness
- Represent SafeSplash Voorhees at local community events, school fairs, and family-focused activities to build relationships, increase visibility, and generate new student leads
Experience
Required:
- 2+ years of proven leadership, supervisory, or assistant management experience in a customer-facing environment
- Strong background in customer service with excellent communication and conflict-resolution skills
- Experience managing hourly staff, shift scheduling, and team accountability in a fast-paced setting
- Familiarity with scheduling software, point-of-sale systems, and general computer use
- Ability to work weekday evenings and weekends
- Ability to work on your feet in a warm, humid pool environment
Preferred:
- Experience in aquatics, swim lessons, youth programs, childcare, recreation, hospitality, or fitness
- Swim instruction or competitive swimming background
- Experience handling billing inquiries and managing guest services in a high-volume environment
- Experience managing social media accounts and creating content for a business or community organization, with comfort engaging an audience online and in person
Certifications
- CPR/AED and First Aid (Adult/Child) required before independent shift leadership or within 60 days of hire
- Lifeguard certification preferred at hire; required within 90 days of hire
- Water Safety Instructor (WSI) certification is a strong plus
Why Join SafeSplash Voorhees
- Competitive hourly pay starting at $21/hour
- Full-time leadership opportunity with consistent scheduling
- Paid training and certification support• Free swim lessons for your children
- Supportive, family-focused work environment
- Clear growth path into General Manager and broader leadership roles
How to Apply
If you are a people-first leader who enjoys working with families, building a strong team, and making a real impact in your community, we want to hear from you. Please submit your resume and a short note about your leadership experience and why you are interested in joining SafeSplash Voorhees.
Job Type: Full-time
Benefits:
- Employee discount
- Professional development assistance
- Tuition reimbursement
Work Location: In person
IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.
At SafeSplash, we believe swimming is a life skill®. Therefore, we approach each one of our swim lessons with great skill, passion and individual attention. Our curriculum has been developed by a team of world-class swimmers with over 30 years of teaching experience. We have the most up-to-date swimming technique to teach students how to swim the correct way right from the beginning! In addition to teaching water safety to every swimmer, our goal is to teach confidence in the water that will translate to all parts of your swimmer's life.
Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!